About Us

Who we are

BCS Broking Pty Ltd was established by Shane Stewart and specialises in insurance broking and surety bonds for the construction, mining and related industries.

Shane has over 30 years experience in the insurance industry with both major insurers and international broking firms. BCS has since grown to include a team comprising of Mandy Valmadre, Richard Elson, Kryssie Tennent, Justin McPherson, Simon Doohan, Tania Stewart, Ned Stevens and Anthony Faingaa.

BCS prides itself on not being aligned to any buying group. This means that BCS truly represents the customer and does not rely on any facilities for the placement of our clients’ insurance business. This is then reflected in the coverage and price – providing a truly bespoke solution for every client. BCS does not receive any overriding commissions or profit shares from any Insurer.

BCS was founded on the basis of being a genuine alternative to Tier One broking firms whilst providing the benefits of a boutique insurance brokerage. All of our customers are important to us.

We look forward to working with you.

BCS Broking Pty Ltd

BCS Surety

AFSL 496469 | ABN 62 607 956 981

BCS Broking is proudly associated with the PSC Insurance Group (ASX: PSI)

For more information on our services and how we are remunerated, please refer to our Financial Services Guide which can be found here

Our Team

Shane Stewart

Shane Stewart

Managing Director

Email shane.stewart@bcsbroking.com.au
Mobile +61 476 721 832
Direct +61 7 3905 6552

Anthony Faingaa

Anthony Faingaa

Development Director

Email anthony.faingaa@bcsbroking.com.au
Mobile +61 402 735 662
Direct +61 7 3905 6562

Richard Elson

Richard Elson

Legal Counsel/ Claims Manager

Email richard.elson@bcsbroking.com.au
Mobile +61 476 721 833
Direct +61 7 3905 6553

 

Simon Doohan

Simon Doohan

Senior Account Manager

Email simon.doohan@bcsbroking.com.au
Mobile +61 476 721 830
Direct +61 7 3905 6561

Kryssie Tennent

Kryssie Tennent

Account Executive

Email kryssie.tennent@bcsbroking.com.au
Direct +61 7 3905 6559

Justin McPherson

Justin McPherson

Account Manager

Email justin.mcpherson@bcsbroking.com.au
Mobile +61 450 797 726
Direct +61 7 3905 6558

Mandy Valmadre

Mandy Valmadre

Surety Executive

Email mandy.valmadre@bcsbroking.com.au
Mobile +61 427 800 780
Direct +61 7 3905 6554

Ned Stevens

Ned Stevens

Surety Administration Assistant

Email ned.stevens@bcsbroking.com.au
Direct +61 7 3905 6554

Tania Stewart

Tania Stewart

Administration Executive

Email tania.stewart@bcsbroking.com.au
Direct +61 7 3905 6555

Bailey Stewart

Bailey Stewart

Office Assistant

Email admin@bcsbroking.com.au
Direct +61 7 3905 6555

Vince Mason

Vince Mason

Account Manager

Email vince.mason@bcsbroking.com.au
Direct +61 7 3905 6558

Our Privacy Policy

BCS Broking Pty Ltd is committed to providing quality services to you and our Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. Please click the link to download a copy of our Privacy Policy.

Complaints

At BCS Broking, it is our aim to meet all of our Client expectations. We strive to provide a service that is honest, fair, and in the best interest of our clients. We do however, understand that occasionally disputes and complaints do occur. In the event of a complaint, please contact our Complaints Officer, Richard Elson. Our Complaints Officer will acknowledge your complaint in writing, and will endeavour to resolve your complaint quickly and fairly, within 20 working days of receipt.

 

Mr Richard Elson

Complaints Officer

8/145 Eagle Street

BRISBANE QLD 4001

Phone:     07 3905 6553

Email:      richard.elson@bcsbroking.com.au

If you remain dissatisfied with how your complaint has been handled, we are a member of the Australian Financial Complaints Authority (AFCA)  and you have the right to refer your complaint to them. You can contact AFCA on 1800 931 678 or via the complaints page on their website www.afca.org.au

You can view our Complaints Policy here